Frequently Asked Questions

1. Select your products: Choose the products that you like. Make sure it is the right size by checking out the size guide and checking your own measurements.
2. Add your products to the shopping cart: Add the product to your shopping cart, and then proceed to the checkout page or click on "Buy it now" to reach the check out page directly.
3. Complete the checkout process: Register your information such as your name, address and Whatsapp contact number on the checkout page. Please note: that Whatsapp number is mandatory.
4. Order Confirmation: You will receive a message on whatsapp to confirm your order. Please confirm your order.
5. Delivery: The delivery driver will contact you within 3 working days to deliver your order. Kindly pay the delivery charges to receive your order.
6. Your approval: Inspect your ordered items, if you like them, please pay the complete invoice amount of your order to keep your goods. Otherwise, please return the items back to the delivery driver.

Yes, all our products are guaranteed to be original and genuine. We take extra care to directly source our products from manufacturers of reputable brands. Furthermore, you can check our blogs to know how to spot fake products.

We are currently only delivering to Kabul city. Stay tuned as more cities will be added soon.

We charge a flat rate of 150 Afghani Rupees for per order. We do not charge per item.

We do not have a return policy after the product is accepted on delivery. However, the customer can freely choose to return the item back to the delivery person upon inspection during the time of delivery.

We accept only cash on delivery payment method.

We implement the use of international sizing charts for our product descriptions. Please see the sizing guide on each product page and also check your body measurements before ordering.

You can expect your order to be delivered to you within 3 working days. Please note that days of the week such as Friday, or festivals such as Eid are a holiday and not a working day.

Customers can obtain instant responses to their queries by reaching us via Whatsapp on the following number:

We regularly offer up to 10% discount coupons to our loyal customers who regularly order from our website and who leave us a review. The customer will automatically get the coupon code emailed to them.

We only store our customer's necessary information such as name, mobile number, address, etcetera for the purpose of convenience of ordering for our customers. Such data is store on our website's platform. This data is only collected and store once the customer enters them on our website. However, this data is not shared or sold to any external company or organization.